General terms of business for the Danish Export Association

When you are a member of Danish Export Association, buy an export promotion with us or participate in a seminar a number of terms apply to your purchase. On this page, you can for example read our rules regarding cancellations and grants.

Click for Danish

1. Scope and validity

The following general terms of business shall apply, unless otherwise agreed in writing.

2. Services

DEA shall provide the following services:

  • A: export promotion campaigns, possibly combined with exhibitions, conferences, seminars, meetings and other events as agreed in detail.
  • B: members' meetings, conferences, seminars, etc. held in Denmark.

The service shall be provided as agreed in detail in relation to scope, content and price.DEA shall be entitled to appoint subcontractors to carry out the service to the extent it deems this to be necessary.

3. Personal data in Danish Export Association

A membership of Danish Export Association requires that we process data about your company and personal data about employees, who are relevant contact persons for your membership of Danish Export Association and/or any networking group, of which your company might be a member. You can read our privacy policy here.

4. Fees and terms of payment

All prices are in Danish kroner (DKK) and are exclusive of VAT. The terms of payment are 14 days net from the invoice date. After the due date, late payment interest is charged at a rate of 1.5% per month commenced.

For agreements entered into concerning export promotion campaigns, exhibitions, etc., DEA is entitled to invoice for 50% of the price of the event upon confirmation of registration and the remaining 50% after the exhibitor meeting takes place, under all circumstances, although no later than three (3) months before the event is held.

DEA reserves the right to cancel all types of events in case of lack of a sufficient amount of participants.

5. Cancellations/cancellation rules

A: If a customer cancels export promotion campaigns, exhibitions, etc., the customer is liable to pay a penalty as follows:

  • cancellation more than nine (9) months before the event: 50% of the event price.
  • cancellation between nine (9) and six (6) months before the event: 75% of the event price.
  • cancellation less than six (6) months before the event: 100% of the event price.

B: If attendance at members' meetings, conferences, seminars and meetings held in Denmark is cancelled, a proportion of the event price must be paid as follows:

  • cancellation more than 14 days before an event incurs no charge.
  • cancellation between fourteen (14) and seven (7) days before an event incurs a charge of 50% of the event price.
  • cancellation less than seven (7) days before an event incurs the full event price.

For so-called "free events", a "no show" charge of DKK 500 will be incurred for failure to attend.

6. Amendments to and participation terms for export promotion campaigns

With particular regard for export promotion campaigns, DEA reserves the right, if circumstances deem it necessary, to make amendments to the programme.

It is the responsibility of the customer to take out the necessary insurance to cover their own products before, during and after the event, including for transportation.

Participation in events arranged by DEA takes place at the customer's own risk.

If the customer has entered into an agreement to participate in an event with the expectation of funding, DEA cannot be held responsible for whether or not the funding is granted, just as the customer may not deviate from the terms of the agreement. Please note that funding may only be granted to companies with a Danish CVR number (VAT number).

7. Conditions for grants from the Danish Trade Council

In case of grants being given to an export-promotion, participating companies must observe the following:

The participating company has to be eligible for grants according to the rules and regulations of the Danish Trade Council.  The Danish Export Association cannot be held responsible if no funds are granted due to applicable rules.

De minimis-rules

Grants for joint export-promotions from the Danish Trade Council fall under the EU’s de minimis-rules, governing how much public subsidies a private company may receive.

The size of subsidies received under the de minimis-rules for each company may typically not exceed 200.000 Euro during 3 accounting years, hence current year as well as the two preceding financial years.

If a company has received public funds that fall under the de-minimis rules, it will be stated so in the confirmation document that companies receive in relation to the allocation of grants.

Companies that receive export-promoting grants have to complete a business form in which they have to specify all subsidies received under the de-minimis rules.

8. Liability

Compensation claims brought against DEA may never exceed the agreed fees excluding VAT by virtue of the actual agreement entered into between DEA and the customer.

DEA shall not provide compensation for any indirect losses, operating losses, etc. No compensation shall be provided for printing errors, incorrect translations, etc.

DEA cannot be held liable for delays or deficiencies caused by incidents beyond the control of the affected parties, including, but not limited to: Force majeure cases such as natural disasters,industrial disputes, fire, war, mobilization or unforeseen military mobilization, general shortage of materials, import and export bans, shortage of transportation, civil unrest or delays/faults in deliveries by subcontractors.

To the extent that DEA and the customer use electronic communication (e-mail, text messages, websites, etc.), DEA assumes no responsibility and cannot be held liable for the security of this communication.

9. Disputes

Any dispute arising between the parties based on the understanding of this agreement and/or these terms of business which cannot be resolved amicably shall be settled according to Danish law by arbitration, unless the aggrieved party chooses to take the matter to the ordinary courts in Denmark. The legal venue in which case shall be DEA's home court. An arbitration case must be conducted pursuant to "the Rules of Arbitration Procedure of the Danish Institute of Arbitration".

KUFE, 7 June 2012
Rev. 16 March 2015
Rev. 22 April 2015
Rev. 1. October 2016